I would like to give a big shout out to MAINBRACE TECHNOLOGIES in Brookings, OR…they are located at the port….I bought my MAC computer last January from them and just recently (while living in ITALY) experienced problems getting connected to Skype…when Jim Relaford saw this on FB he put me in touch with Steve, one of the techs at Mainbrace who worked on my computer through remote control and fixed it up for me….Mille grazie to Jim and Steve…that is what I call “first class service!!”